Mac's Modeling, LLC.
P.O. Box 14572,
Scottsdale, AZ. 85267.
Tel: 480-258-1050, Fax: 602-788-0869
Ordering procedures (Updated 12/31/11)
I have changed the ordering process, so please read all of the following. This page to answer most questions. If you do not find the answer here, please email me at iamf1@macsmodeling.com
Ordering: (updated 12/31/11) New Order Form Download it and fill it out, scan it and email it back to orders@macsmodeling.com or fax it back.
It is very important that ALL ORDERS should be placed by
email to orders@macsmodeling.com
putting the Manufacturer's name in the subject line, and
attaching the completed ORDER FORM if
they are not placed there you may miss out on what you want, especially if it is
a limited production item. If you cannot download the order form, don't worry;
just put your order in the body of the email, but please remember to put the
Manufacturer's name in the subject line. e.g. MFH.........Tamiya.......Fujimi..etc.
If an item is listed as "Available", it means I do not have
them in stock, but the manufacturer does and I can get them for you. For certain
items please place your order at the
appropriate email address listed below:
For Tameo: Tameo@macsmodeling.com
Dates of emails are the order of preference.
Inquiries and questions should be sent to
info@macsmodeling.com
Normal Orders: (updated
12/31/11)
You decide what you want and send an email to orders@macsmodeling.com putting the Manufacturer's name in the subject line and requesting the items you want in the body of the email. If it is an order for items from multiple Manufacturers, please put Multiple Order in the subject line. Include your mailing/shipping address. I will respond with a total price giving you shipping options. You choose the shipping option you prefer and I send you an invoice, which you can pay via Credit Cards, Paypal, Money order, cash or Personal check Note: If paying with a personal check please be aware there is a wait period for the check to clear unless we have done previous business.
Payment: IMPORTANT PLEASE READ! (updated 6/19/10)
Credit Cards: I accept VISA, MASTERCARD and AMEX credit cards. However, the Billing and shipping address MUST be the same for International orders. I will require the Security Code on the back of the card. If for any reason the billing address or security code cannot be verified you will NOT be able to use your credit card. For NEW customers I will also be requiring an "Authorization to Charge" form filled out. It must be signed and either scanned and emailed to me, or faxed. Download Authorization Form here
Paypal: Payments can be made using credit cards through Paypal, and Paypal accounts. As there is no "Shopping Cart" yet. If using Paypal I can send an invoice to you, to pay from. Or make payments through Paypal to Paypal@macsmodeling.com For International buyer wanting to use Paypal, you will be required to pay for insurance, which will mean a more expensive shipping method, also the actual cost will be declared on any customs forms, so please check with your local "Customs and excise" office about any import duties.
The above changes to Payments are for your security as well as mine. I have introduced them, because of recent events and CROOKS out there. These new requirements should eliminate any problems of fraud or identity theft.
Return Policy:
I accept returns under the following conditions; You must inspect the items on receipt and email me at returns@macsmodeling.com within 48 hours of receipt, informing me of the reason you wish to return the item. (If it is for damage in shipping and you did not take the option of insurance I will not accept a return.) I will at that time arrange for replacement or refund. Return shipping will not be covered.
Pre-Orders: There is a special Pre-Order page. (updated 7/10/11)
I accept pre-orders on any items that are to be in stock in the future. There will be a 20% deposit required, when pre-ordering/special ordering. No payment is required on items I have already ordered and paid for. Just send an email, as described above, for the model you want. You will be allocated one, or however many you order, of the ordered items on "first come first served" basis the time of your email will be your priority in line. I will always confirm your order.
You will not be required to pay the balance until the models are ready to ship, when you will receive an email or an invoice showing total amount owed. You will be able to pay the invoice via Credit Cards, Paypal, Money order, cash or Personal check. Note: If paying with a personal check please be aware there is a wait period for the check to clear unless we have done previous business.